Service Your Way
Part of our mission at Fox Motors is to meet the
transportation needs and dreams of our community. To meet your needs, we
have implemented Service Your Way, so as a valued customer, you can design how you service your vehicle. Â
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Your
service experience has never been easier. Schedule service online or
utilize our quick lane services with no appointment necessary, text your
advisor for updates and approvals, pay your bill online and schedule
pickup. You can complete your service via our touch-less services or one
of our Fox team members can assist, it's up to you.
 STEP 1: SCHEDULE APPOINTMENT
For oil changes and minor services, you can also utilize our quick lanes with no appointment necessary. You can schedule your next service appointment with our online scheduler.
 
STEP 2: TEXT YOUR ADVISOR
To ensure that we can connect in a matter that works for you and your schedule, our Mazda Service Advisors can text updates and answer questions on your vehicle. This is in addition to email and phone calls.
If you would like to opt-in for text updates, please let your service advisor know upon check-in.
 STEP 3: APPROVE WORK
At Fox, we believe working on your schedule and offer the opportunity to approve work via text, phone call and email. You also have the option to wait in one of our stores and can approve work in person. It is based on your preference and schedule.
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STEP 4: PAY BILL ONLINE
To accelerate your service checkout and save time, we accept online and in-lane bill pay for all service work. It's fast, easy and secure.
We offer flexible payment plans on service and parts so you can Service Now. Pay Later. See your Service Advisor for details.
We offer flexible payment plans on service and parts so you can Service Now. Pay Later. See your Service Advisor for details.
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Fox Mazda
3538 29th St SE
Grand Rapids, MI 49512
- Sales: (616) 855-3400
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